Frequently asked questions (FAQ)
- In what format will I receive instructions (as a hard copy, on CD) ?
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We send all instructions for every model of Caterpillar equipment in an electronic version in PDF format. So you save time and money on the product receiving.
- How will I get my instructions ?
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All instructions are sent via Internet, depending on a model and a volume of information. Up to 30 MB – to your e-mail (attached file), 30 MB and more we will divide in portion.
- Will I be able to print and copy my instructions ?
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Yes, of course. You can print and copy your instructions to electronic media.
- How soon will I receive my order ?
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You will receive your order within 2 days after payment. If we have many orders, the date of receipt can be increased up to 4 days. We will further inform you about it.
- What is the size of instructions ?
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It depends on a model of your equipment, Service manuals available - 50 to 5000 pages.